Refund policy
Return & Refund Policy
Last Updated: 31-05-2026
At Kidobond, we strive to provide high-quality DIY activity kits and educational products for children. If you are not satisfied with your purchase, please review our return and refund policy below.
Returns
We accept returns only in the following situations:
- Product received is damaged.
- Product received is defective.
- Wrong product delivered.
To be eligible for a return:
- Request must be raised within 7 days of delivery.
- Product must be unused and in its original packaging.
- Clear photos or videos of the issue must be provided.
Non-Returnable Items
The following items cannot be returned:
- Opened activity kits.
- Used products.
- Digital products or downloadable content.
- Products damaged due to misuse.
Refund Process
Once your return request is approved:
- Refunds will be processed within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the error was on our part.
Contact Us
For return requests, please contact:
Email: support@kidobond.com